Practice Manager
Jobs2web
full-time
Posted on:
Location Type: Office
Location: Handforth • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee practice compliance, including Health & Safety, maintenance logging, and follow-ups
- Support practice owners in driving performance, including leading 1:1s with our Client Care Advisors
- Lead and develop the practice’s social media strategy across all platforms
- Manage client feedback via complaints handling, Medallia analysis, and responding to Google Reviews
- Implement and manage HR policies for our valued colleagues
- Tackle challenges quickly to maintain the excellent service we pride ourselves on
- Recruit, train, and develop team members
- Manage your own diary to effectively balance responsibilities
Requirements
- Proven team-management experience
- Excellent communication skills
- Strong organisation and time-management abilities
- Passion for building meaningful relationships with both clients and colleagues
- Commitment to developing and coaching others
Benefits
- 20% discount at Pets at Home, Vets4Pets and the Groom Room
- Additional access to discounts and cashback
- In-house career development opportunities
- Pension
- Holiday allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
team managementcommunicationorganizationtime managementrelationship buildingcoaching