Child Support Specialist – Trainee
Jobs2web
full-time
Posted on:
Location Type: Office
Location: Quincy • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $4,586 - $6,228 per month
Job Level
Entry Level
About the role
- Participates in an agency-sponsored child support enforcement training program of up to twelve months in duration
- Receives training in and assists with gathering data via face-to-face interviews and other sources and/or reviewing and preparing petitions
- Assists with managing the establishment, modification, and enforcement of court orders
- Assists with resolving customer service issues in a Call Center environment through direct customer contact or with other state agencies
- Receives training in and assists with interpreting and reviewing support orders
- Assists with calculating financial obligations and support balances related to child support accounts
Requirements
- Requires education and experience equivalent to four (4) years of college with coursework in psychology, sociology, social welfare, business administration, or finance or equivalent educational attainment in a related field or
- Education and experience equivalent to two (2) years of college with a minimum of eight (8) semester hours in finance and four(4) years of experience in the Child Support Enforcement program area or
- Eight (8) years of experience performing paraprofessional functions in the Child Support Enforcement program area
- Requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
- Requires the ability to utilize and maintain state issued equipment such as a laptop
- Requires ability to travel in the performance of duties, with overnight stays as appropriate
Benefits
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- (12) paid Sick Days annually
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
- (3) paid Personal Days annually
- (13-14) paid holidays annually (based on start date)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data gatheringfinancial calculationssupport order interpretationpetition preparationcustomer servicecourt order management
Soft skills
communicationproblem-solvinginterpersonal skillsorganizational skills