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JobGet

Customer Success Advisor

JobGet

Customer Success Advisor for JobGet, supporting Agency or Direct Clients through effective communication and collaboration. Maintaining client relationships and facilitating onboarding experiences.

Posted 7/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and effective communication skills, with a focus on data analysis and strategic decision-making to drive account growth. Proficient in utilizing tools like HubSpot and Excel to support sales and customer success initiatives.

Highest-signal resume keywords
Client Relationship ManagementData AnalysisSales SupportProject ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisSales Metrics ReportingMarket ResearchUpselling StrategiesPPC UnderstandingCPA UnderstandingCPM UnderstandingExcel ProficiencyClient OnboardingKPI Reporting
Soft Skills
Strong AttitudeTeam CollaborationOrganizational SkillsAdaptabilityVerbal Communication
Tools & Technologies
HubSpotExcelLookerGoogle Workspace
Industry Keywords
Talent AcquisitionCustomer SuccessAgency EnvironmentsSales StrategiesPerformance Models

About the role

Key responsibilities & impact
  • Act as a liaison between external clients and internal departments.
  • Create a positive onboarding experience for new clients and/or new campaigns.
  • Cultivate strong relationships with clients to foster long-term partnerships.
  • Maintain accurate client data on all existing accounts.
  • Support the Account Executive with data requests and any necessary actions to facilitate deals and grow accounts.
  • Respond to client inquiries and internal account inquiries in a timely and professional manner.
  • Analyze results to determine whether sales motions are needed to scale or if our trading team should adjust strategy to drive growth and communicate effectively around your findings.
  • Analyze client data and report on KPIs and trends to drive strategic decisions.
  • Identify and pursue upsell opportunities to drive growth on assigned accounts.
  • Effectively communicate and collaborate with clients and internal teams, including sales, engineering, and marketing.
  • Prepare content for scheduled client meetings at least 24 hours prior and share with key internal stakeholders.
  • Utilize HubSpot, Excel, Looker, and Google Workspace products with minimal guidance.
  • Stay organized and effectively prioritize work, seeking help when conflicting priorities arise.
  • Present to clients on performance insights, recommendations, and growth strategies.
  • Present issues and opportunities internally to help drive continuous improvement.
  • Conduct market research to identify target prospects through research, networking, and referrals.
  • Clearly articulate the JobGet value proposition and educate clients on the power of JobGet’s platform.
  • Submit standard sales metrics, including weekly forecasts, pipeline updates, funnel analysis, and business plans, on a regular and timely basis.

Requirements

What you’ll need
  • Experience supporting direct employers in a sales or customer success capacity or working at an agency, supporting agencies in sales or customer success, or have strong exposure to agency environments
  • Background in talent acquisition or a deep understanding of how TA teams think and buy
  • Understanding pay-for-performance models, including PPC, CPA, and CPM structures
  • High-energy individual who thrives in a fast-paced startup environment
  • Excellent written and verbal communication skills
  • Strong project management skills
  • Strong analytical skills and experience using Excel
  • Great attitude, love to see your team win, and are always willing to contribute to the broader success of the company.

Benefits

Comp & perks
  • Purpose-driven organization
  • Flexible time off
  • Remote-first
  • Flexible work hours - our employees are in multiple time zones
  • Medical, dental & vision plans
  • 401k plan
  • Parental leave
  • Employee stock options