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Job Squad

Customer Service Agent, Norwegian

Job Squad

Norwegian Customer Service Agent managing customer inquiries via phone in Athens. Join a global team and explore Greece on your time off.

Posted 8/3/2026full-timeAthens • 🇬🇷 GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates native-level proficiency in Norwegian and fluency in English, with strong analytical and problem-solving skills. Capable of delivering exceptional customer service while building meaningful relationships and meeting compliance and productivity targets.

Highest-signal resume keywords
Native Norwegian Language ProficiencyFluent English (B2)Customer Service ExperienceAnalytical Problem-Solving SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer SupportComputer Handling SkillsAttention to Detail
Soft Skills
Multitasking SkillsInterpersonal Relationship BuildingCuriosity and Desire to Learn
Industry Keywords
Customer Service Quality GoalsCompliance RegulationsProductivity Targets

About the role

Key responsibilities & impact
  • Manage Norwegian customer service inquiries via phone
  • Provide the highest level of support to our customers via phone and email on a range of issues
  • Give accurate, valid, and complete information by using the proper procedures
  • Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
  • Create a fantastic customer experience that people value and we are proud of
  • Be responsible for following the direction of the management and providing feedback

Requirements

What you’ll need
  • You speak and write Norwegian at a native level and you are fluent in English (B2).
  • Experience in customer support is a plus but not a must.
  • You have a basic understanding and level of computer handling skills.
  • Excellent multitasking skills.
  • You have a desire to learn and advance, and be a curious investigator and problem solver.
  • Excellent Analytical and problem-solving skills with strong attention to detail.
  • Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills.
  • You have good interpersonal relationship building skills.

Benefits

Comp & perks
  • Get 2 extra salaries per year (total of 14 salaries)
  • Performance bonuses
  • Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
  • Relocation package (flight, airport pickup, and hotel for 2 weeks)
  • Health insurance
  • Real estate agent on our account to help you find an apartment
  • Assistance in opening a Greek bank account, tax paperwork