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Client Services Receptionist
Job DuckClient Services Receptionist providing first point of contact support for Job Duck's clients remotely. Engaging with clients and assisting with scheduling and administrative tasks.
About the role
Key responsibilities & impact- Schedule appointments and maintain an organized calendar.
- Conduct basic intake tasks and gather initial client information.
- Follow up with current and potential clients as needed.
- Answer incoming calls and serve as the first point of contact for clients.
- Provide administrative support to ensure smooth daily operations.
- Maintain accurate records in the CRM system.
- Manage communication volume, particularly on high traffic days.
- Coordinate consultation calls.
- Support future sales and social media tasks as responsibilities expand.
- Assist with light marketing activities as delegated.
Requirements
What you’ll need- At least 1 year of experience working as a receptionist.
- Strong communication skills.
- Professional phone etiquette.
- Detail oriented approach.
- Ability to manage scheduling and organization.
- Collaborative mindset.
- Respectful and professional conduct.
- Reliable work ethic.
- Ability to adapt to added responsibilities over time.
- Comfort with client interaction and follow up.
- Basic familiarity with marketing or willingness to learn.
Benefits
Comp & perks- Competitive salary.
- Paid Time Off.
- Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM systemschedulingrecord maintenanceintake tasksclient follow-upadministrative supportmarketing activities
Soft Skills
communication skillsprofessional phone etiquettedetail orientedcollaborative mindsetreliable work ethicadaptabilityclient interaction