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Law Firm Virtual Assistant
Job DuckLaw Firm Virtual Assistant supporting daily legal operations and ensuring organized case management. Engaging directly with clients for a smooth professional experience throughout their case journey.
About the role
Key responsibilities & impact- Maintain organized digital filing systems and records
- Collaborate with the legal team to ensure timely case progression
- Support general administrative tasks to ensure smooth day-to-day operations
- Assist with e-filing and document submission processes
- Coordinate calendaring, scheduling, and appointment management
- Answer and direct phone calls while providing a professional and empathetic client experience
- Manage client intake by handling initial inquiries, vetting callers, and gathering relevant case information
- Maintain and update case files, ensuring all documentation is accurate and accessible
- Draft, edit, and organize legal and administrative documents
Requirements
What you’ll need- 1-2 years of experience in legal support, administrative assistance, or client-facing roles inside a law firm
- Clear and professional verbal and written communication skills in English
- Strong interpersonal skills with the ability to provide excellent customer service and build rapport with clients
- Highly organized with strong attention to detail and ability to manage multiple priorities effectively
- Proactive and self-motivated, with the ability to take initiative and work independently
- Reliable and committed to long-term professional growth
- Comfortable handling phone calls daily in a client-facing capacity
- Ability to maintain confidentiality and handle sensitive information with discretion
- Adaptability and willingness to support both administrative and legal functions
- Strong time management skills and ability to meet deadlines consistently
Benefits
Comp & perks- Competitive salary
- Paid Time Off
- Bonuses
- 100% remote/home-based position
- Full-time, long-term career opportunities
- Parental Leave
- Professional development and training
- Dedicated team support
- Alignment with our clients' core values
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
e-filingdocument submissioncase file managementdrafting legal documentsediting legal documentsorganizing legal documents
Soft Skills
verbal communicationwritten communicationinterpersonal skillscustomer serviceattention to detailtime managementproactiveself-motivatedadaptabilityconfidentiality