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Personal Injury Case Manager
Job DuckPersonal Injury Case Manager at Job Duck supporting a fast-paced legal practice with remote work. Guiding clients through their legal journey with a client-centered approach.
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
case managementlegal document draftingmedical records managementinsurance coverage identificationpersonal injury law
Soft Skills
written communicationverbal communicationinterpersonal skillsattention to detailorganizational skillstime managementclient-focused mindsetproactive work styleadaptabilityrapport building
Certifications & Qualifications
bachelor's degree in Law
Industry Keywords
pre-litigation processeslitigation processescase progressionclient relationshipsUS personal injury law
About the role
Key responsibilities & impact- Collaborate with internal team members to ensure smooth case management
- Provide general guidance to clients regarding next steps in their cases
- Monitor case timelines and ensure timely follow-ups
- Support both pre-litigation and litigation processes
- Assist in identifying health insurance coverage details
- Maintain regular communication with insurance adjusters
- Follow up with clients regarding treatment progress and case updates
- Request medical records, bills, and police reports
- Answer phone calls and communicate with clients effectively
- Draft legal documents and case-related correspondence
Requirements
What you’ll need- 1-2 years of experience working as a case manager
- Experience with US personal injury law is a MUST
- A bachelor's degree in Law is REQUIRED
- Excellent written and verbal communication skills in both English and Spanish
- Strong legal knowledge in personal injury processes
- High level of attention to detail
- Client-focused mindset with strong interpersonal skills
- Proactive and self-motivated work style
- Strong organizational and time management skills
- Ability to follow up consistently and ensure case progression
- Adaptability and willingness to learn new tools and processes
- Strong work ethic and commitment to case completion
- Ability to build rapport and maintain positive client relationships.
Benefits
Comp & perks- Competitive salary.
- Paid Time Off.
- Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.