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Personal Injury Case Manager
Job DuckPersonal Injury Case Manager at Job Duck supporting a fast-paced legal practice with remote work. Guiding clients through their legal journey with a client-centered approach.
About the role
Key responsibilities & impact- Collaborate with internal team members to ensure smooth case management
- Provide general guidance to clients regarding next steps in their cases
- Monitor case timelines and ensure timely follow-ups
- Support both pre-litigation and litigation processes
- Assist in identifying health insurance coverage details
- Maintain regular communication with insurance adjusters
- Follow up with clients regarding treatment progress and case updates
- Request medical records, bills, and police reports
- Answer phone calls and communicate with clients effectively
- Draft legal documents and case-related correspondence
Requirements
What you’ll need- 1-2 years of experience working as a case manager
- Experience with US personal injury law is a MUST
- A bachelor's degree in Law is REQUIRED
- Excellent written and verbal communication skills in both English and Spanish
- Strong legal knowledge in personal injury processes
- High level of attention to detail
- Client-focused mindset with strong interpersonal skills
- Proactive and self-motivated work style
- Strong organizational and time management skills
- Ability to follow up consistently and ensure case progression
- Adaptability and willingness to learn new tools and processes
- Strong work ethic and commitment to case completion
- Ability to build rapport and maintain positive client relationships.
Benefits
Comp & perks- Competitive salary.
- Paid Time Off.
- Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementlegal document draftingmedical records managementinsurance coverage identificationpersonal injury law
Soft Skills
written communicationverbal communicationinterpersonal skillsattention to detailorganizational skillstime managementclient-focused mindsetproactive work styleadaptabilityrapport building
Certifications
bachelor's degree in Law