Legal Operations Virtual Assistant

Job Duck

Legal Operations Virtual Assistant taking ownership of client-focused processes in a growing legal practice. Managing records, communications, and marketing coordination in a remote setting.

Posted 5/24/2026full-timeRemote • 🇧🇷 BrazilJuniorMid-Level💰 $1,060 - $1,150 per monthWebsite

About the role

Key responsibilities & impact

Maintain accurate and up to date records in CRM systems
Answer and manage all inbound calls using structured intake protocols
Assist in maintaining structured processes and improving operational efficiency
Proactively identify pending tasks and ensure completion or escalation as needed
Ensure all daily, weekly, and monthly workflows are completed on time
Support follow up communications and client satisfaction efforts
Support execution of digital marketing tasks and content posting
Track referrals and manage client onboarding processes
Coordinate with external vendors for marketing and operational tasks
Monitor and respond to messages, comments, and reviews across platforms
Organize case files, documentation, and case tracking systems
Process retainers, invoices, and monitor payment status
Manage scheduling, calendar coordination, and court date tracking
Respond to inbound leads promptly and qualify potential clients

Requirements

What you’ll need

2 or more years of experience in legal support, intake, administrative support, or related roles
Strong English proficiency with clear and professional communication
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Strong follow through and accountability
Proactive mindset with the ability to take initiative and complete tasks independently
Experience working with CRM systems and managing client data
Ability to handle client interactions with empathy and professionalism
Strong problem solving and analytical thinking skills
Comfortable managing billing, invoicing, and payment tracking

Benefits

Comp & perks

Competitive salary.
Paid Time Off.
Bonuses.
100% remote/home-based position.
Full-time, long-term career opportunities.
Parental Leave.
Professional development and training.
Dedicated team support.
Alignment with our clients' core values.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM systemsdigital marketingclient onboardingbillinginvoicingpayment trackingcase tracking systemsdocumentation managementworkflow managementtask management

Soft Skills

communicationorganizational skillsattention to detailproactive mindsetproblem solvinganalytical thinkingaccountabilitytime managementempathyinitiative