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Job Duck

Legal Intake Specialist

Job Duck

Legal Intake Specialist managing client interactions and intake processes for legal operations. Supporting legal operations with accuracy and empathy in a fully remote setup.

Posted 5/13/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSenior💰 $1,142 - $1,220 per monthWebsite

About the role

Key responsibilities & impact
  • Assist with new client setup and onboarding workflows.
  • Prepare and send engagement letters accurately and promptly.
  • Manage client intake processes from initial contact through onboarding.
  • Perform accurate data entry and maintain organized client records.
  • Gather case-related information from designated online sources.
  • Conduct conflict checks in accordance with internal procedures.
  • Answer and direct incoming phone calls in a professional and courteous manner -Call volume: 31 to 45 calls per day.
  • Support general reception and administrative tasks as needed.

Requirements

What you’ll need
  • Excellent verbal and written communication skills.
  • Professional phone etiquette and client-first mindset.
  • Strong attention to detail and accuracy in data entry.
  • Empathy and ability to build rapport with clients.
  • Reliable, punctual, and accountable work habits.
  • Task-oriented with a proactive sense of urgency.
  • Strong organizational and time management abilities.
  • Comfort working with CRM and digital tools.

Benefits

Comp & perks
  • Competitive salary.
  • Paid Time Off.
  • Bonuses.
  • 100% remote/home-based position.
  • Full-time, long-term career opportunities.
  • Parental Leave.
  • Professional development and training.
  • Dedicated team support.
  • Alignment with our clients' core values.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryclient onboardingconflict checkscase-related information gathering
Soft Skills
verbal communicationwritten communicationprofessional phone etiquetteattention to detailempathyrapport buildingreliabilitypunctualityorganizational skillstime management