Intake and Logistics Coordinator

Job Duck

Intake and Logistics Coordinator in a remote role for a custom manufacturing company. Overseeing orders and client coordination for smooth operational workflows.

Posted 5/5/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSenior💰 $1,150 - $1,220 per monthWebsite

About the role

Key responsibilities & impact

Identify exceptions that require custom factory quotations.
Communicate material details and shipping estimates to clients based on provided data.
Triage leads and ensure accurate intake through internal systems.
Manage incoming client orders, requests, and design assets.
Ensure all deliverables meet quality and accuracy standards before advancing stages.
Maintain accurate records and status updates within project management tools.
Move files efficiently through the production pipeline.
Generate quotes using an online pricing calculator for standard orders.
Act as the main point of coordination between clients and the design team.

Requirements

What you’ll need

Portuguese strongly preferred (most of the team communicates in Portuguese).
English proficiency is mandatory.
Software and Tools: HappyFox Helpdesk, Trello for project management, Google Workspace, Google Spreadsheets, Google Meet.

Benefits

Comp & perks

Competitive salary.
Paid Time Off.
Bonuses.
100% remote/home-based position.
Full-time, long-term career opportunities.
Parental Leave.
Professional development and training.
Dedicated team support.
Alignment with our clients' core values.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcoordinationquality assurancerecord keepingclient management