Job Duck

Insurance Documentation Specialist

Job Duck

full-time

Posted on:

Location Type: Remote

Location: Honduras

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Salary

💰 $1,060 - $1,150 per month

Tech Stack

VoIP

About the role

  • Ensure compliance with confidentiality standards.
  • Handle tasks that cannot be automated with AI.
  • Manage CRM records and maintain accurate data.
  • Follow up with insurance companies to move claims forward.
  • Request and organize documentation for claims.
  • Communicate with clients, insurance carriers, and mortgage companies.
  • Support team projects and assist with administrative needs.
  • Coordinate internally with licensed Public Adjusters and field staff.

Requirements

  • Excellent English communication skills (written and verbal).
  • Detail-oriented and organized.
  • Reliable and consistent.
  • Ability to follow established processes and templates.
  • Strong confidentiality and discretion.
  • Customer service mindset.
  • Tech-savvy with CRM and VOIP systems.
  • Ability to work independently and manage priorities.
Benefits
  • Competitive salary.
  • Paid Time Off and holiday pay (where applicable).
  • Annual Bonuses.
  • 100% remote/home-based position.
  • Full-time, long-term career opportunities.
  • Parental Leave.
  • Professional development and training.
  • Dedicated team support.
  • Alignment with our clients' core values.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
excellent communication skillsdetail-orientedorganizedreliableconsistentstrong confidentialitydiscretioncustomer service mindsetability to follow processesability to manage priorities