Legal Support Receptionist
Job Duck
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇭🇳 Honduras
Visit company websiteSalary
💰 $1,015 - $1,100 per month
Job Level
Mid-LevelSenior
About the role
- Assist with client communications and follow-ups
- Schedule call backs and coordinate availability
- Maintain and update a detailed call log
- Transfer calls to the correct department or team member
- Take messages and forward them to attorneys in a timely manner
- Answer incoming phone calls and direct them appropriately
- Support attorneys with client communication tasks as assigned
- Respond to courts and manage text message communications
- Provide basic translation support when needed
Requirements
- Full-time remote position
- Software: Lawmatics, Shared inbox
- Required skills: Friendly yet firm approach
- Ability to deal with stressed and anxious individuals
- Ability to establish boundaries with angry or rude callers
- Calm and reasonable emotional management
- Strong communication skills in English
- Detail-oriented and organized
- Professional and courteous demeanor
- Proactive problem-solving skills
- Ability to work independently and collaboratively
- Trustworthy with confidential information
Benefits
- Competitive salary.
- Paid Time Off and holiday pay (where applicable).
- Annual Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
friendly approachfirm approachemotional managementstrong communication skillsdetail-orientedorganizedprofessional demeanorcourteous demeanorproactive problem-solvingability to work independently