Intake Specialist – Legal Intake Onboarding Specialist
Job Duck
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇭🇳 Honduras
Visit company websiteSalary
💰 $1,150 - $1,220 per month
Job Level
Junior
About the role
- Answer incoming calls from potential new clients and perform initial screenings.
- Determine the subject area and assess ability to pay.
- Enter client data accurately into the system.
- Guide clients through payment methods and next steps.
- Conduct brief research and share relevant information with attorneys.
- Receive and document messages from clients.
- Make follow-up calls to clients as needed.
- Request additional documents or information from potential new clients.
Requirements
- 1-2 years - Previous experience in client intake, customer service, or sales.
- Excellent verbal and written communication skills in English and Spanish.
- Strong organizational and data entry abilities.
- Ability to handle approximately 20 calls per day with professionalism and care.
- Experience working in a legal environment is a plus.
- Proficiency with CRM or client management systems.
- Comfortable using online communication and scheduling tools.
Benefits
- Competitive salary.
- Paid Time Off and holiday pay (where applicable).
- Annual Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryclient intakecustomer servicesales
Soft skills
verbal communicationwritten communicationorganizational skillsprofessionalismcare