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Customer Service Representative
Jim Peplinski CapitalCustomer Service Representative handling customer experience and support for a high performing Sales team at Jim Peplinski Capital. Ensuring file integrity and service continuity while delivering exceptional customer service.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering exceptional customer service and supporting high-performance sales teams while ensuring file integrity and service continuity. Possesses strong organizational skills and effective communication abilities to enhance the customer experience.
Highest-signal resume keywords
Customer ServiceSales SupportFile IntegrityOrganizational SkillsProfessional Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention to DetailTeam CollaborationFollow-ThroughCustomer EngagementCommitment to Accuracy
Industry Keywords
Service ContinuityAdministrative ProcessesDelivery LogisticsFast-Paced EnvironmentDetail-Driven Environment
About the role
Key responsibilities & impact- Delivering exceptional Customer Service
- Providing effective support to a high performance Sales team
- Managing critical administrative processes and delivery logistics
- Ensuring File Integrity & Service Continuity
- Owning the Customer Experience
Requirements
What you’ll need- 5 years+ experience supporting a Sales team and delivering high-quality service in a fast-paced, detail-driven environment
- Exceptional organization and follow-through, with a commitment to accurate documentation and file integrity
- Clear, professional communication skills and confidence engaging with customers and internal partners
- Comfort working across systems, workflows, and teams to keep service moving smoothly
- A team-first attitude with pride in enabling others to succeed
Benefits
Comp & perks- An unplugged vacation policy that supports real work-life balance
- Continuous learning, coaching, and advancement opportunities
- An entrepreneurial environment with real autonomy and visible impact