Head of Operations – Performance-Based
Jeenka
contract
Posted on:
Location Type: Hybrid
Location: Bolzano • 🇮🇹 Italy
Visit company websiteJob Level
Lead
About the role
- Build and optimise operational workflows for all product lines (Alteryon, Feelkits, etc.)
- Lead project coordination, scheduling, delivery timelines and quality control
- Implement SOPs, automation tools, and resource planning systems
- Coordinate internal teams (AI, design, video) and external talent
- Support the founder in transforming Sensory Design into an autonomous, scalable entity
- Track operational KPIs and continuously improve efficiency and output quality
Requirements
- Strong background in operations, project management or production management (creative agencies, AI content teams, digital studios, tech)
- Excellent organisational and process-design skills
- High ownership, autonomy and ability to operate in a fast-moving, early-stage environment
- Experience coordinating multidisciplinary teams
- Fluency in English (Italian/German a plus)
- Interest in AI content creation (avatar, video, generative workflows)
Benefits
- Hybrid performance-based collaboration (freelance contract)
- Compensation tied to measurable operational KPIs and business results.
- Phantom Share Plan up to 2%, tied to milestones such as:
- - implementation of core processes and SOPs
- - operational efficiency improvements
- - delivery KPIs
- Clear growth path to COO / Operations Lead within 6–12 months.
- Work directly with the founder and growth team in a remote-friendly position (EU time zone).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementproject managementproduction managementprocess designresource planningautomation toolsKPI trackingefficiency improvementworkflow optimizationAI content creation
Soft skills
organizational skillsleadershipautonomyteam coordinationcommunicationownershipadaptabilitycollaborationproblem-solvingtime management