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⋮IWConnect

Site Reliability Engineer

⋮IWConnect

Site Reliability Engineer ensuring system reliability and performance, collaborating with teams in Bitola and Skopje. Lead incident response and continuous improvement efforts in a hybrid work environment.

Posted 7/16/2026full-timeBitola • 🇲🇰 North MacedoniaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and implementing highly available, fault-tolerant systems using Infrastructure-as-Code, particularly with Terraform on cloud platforms like AWS and Azure. Proven ability to lead incident response efforts, mentor peers, and drive continuous improvements in reliability and performance.

Highest-signal resume keywords
Infrastructure-as-Code (Terraform)Cloud Platforms (AWS, Azure)Incident Response LeadershipSystems ArchitectureObservability Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Infrastructure-as-CodeCloud PlatformsSystems ArchitectureHigh AvailabilityFault ToleranceDisaster RecoveryIncident ResponseRoot Cause AnalysisPerformance OptimizationContinuous Improvement
Soft Skills
CollaborationCommunicationMentoringInfluencing Best Practices
Tools & Technologies
TerraformAWSAzureKubernetesDocker
Industry Keywords
Site Reliability EngineeringDevOpsMean Time to Recovery (MTTR)PostmortemsScalabilityResilience

Tech Stack

Tools & technologies
AWSAzureCloudDockerKubernetesTerraform

About the role

Key responsibilities & impact
  • Partner with development, infrastructure, and operations teams to design highly available, fault-tolerant, and disaster recovery–ready systems.
  • Implement Infrastructure-as-Code (e.g., Terraform) to automate provisioning, scaling, and management of cloud services (AWS, Azure).
  • Lead and support incident triage, resolution, and recovery efforts during critical events.
  • Provide advanced troubleshooting expertise and guide teams during outages.
  • Conduct detailed postmortems, document lessons learned, and drive improvements to reduce Mean Time to Recovery (MTTR).
  • Collaborate with developers, QA, and product teams to embed reliability principles throughout the software development lifecycle.
  • Mentor peers on observability tools, performance optimization, and SRE best practices.
  • Identify opportunities for continuous improvement in reliability, performance, and cost efficiency.
  • Evaluate and recommend emerging technologies to enhance scalability and resilience.
  • Contribute to internal documentation, ensuring best practices are accessible across the organization.

Requirements

What you’ll need
  • 4+ years of experience in DevOps, Site Reliability Engineering, or a related role.
  • Proven track record as a technical lead or subject matter expert.
  • Hands-on expertise with cloud platforms (AWS, Azure) and Infrastructure-as-Code (Terraform preferred).
  • Strong understanding of systems architecture, high availability, fault tolerance, and disaster recovery.
  • Experience leading incident response and conducting root cause analysis.
  • Familiarity with observability tools and performance optimization practices.
  • Strong collaboration and communication skills with the ability to mentor peers and influence best practices.
  • Nice to Have: Experience with containerization and orchestration (e.g. Kubernetes, Docker).

Benefits

Comp & perks
  • Professional development
  • Hybrid work arrangements