Project Manager – Ecommerce, SaaS
Rithum
Cloud
Senior Salesforce Consultant, B2B Commerce
ITTConnect
contract
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
Cloud
About the role
- Lead client-facing functional workshops to articulate native Salesforce capabilities and align solutions with client goals
- Serve as Salesforce subject matter expert in client interactions, guiding solution design and managing scope
- Own functional requirements and solution design for Salesforce implementation projects across delivery phases
- Define business requirements and user stories; translate needs into actionable specifications for delivery team
- Design and configure Salesforce using declarative tools to support B2B Commerce, Service Cloud, and core CRM use cases
- Build reports and dashboards, define automation, and support data integrity efforts
- Collaborate with project managers, technical architects, developers, designers, and QA testers to ensure delivery
- Address client escalations and drive resolution to maintain project momentum
- Stay current with Salesforce platform capabilities and provide thought leadership on best practices
Requirements
- 3+ years of total Salesforce experience (CRM, Service, Sales, Experience Cloud, etc.)
- 2+ years working with Salesforce B2B on Lightning
- 3+ years of experience in client-facing Business Analyst or Functional Architect role
- Expert at leading functional requirements workshops
- Skilled in producing clear functional documentation, user stories, and acceptance criteria
- Extensive knowledge of Salesforce declarative tools, flows, page layouts, permissions, custom objects, etc.
- Deep understanding of Salesforce B2B Commerce features (catalog/product management, buyer groups, contracted pricing, checkout, invoicing)
- Expert knowledge of the Salesforce B2B Commerce data model
- Salesforce Administrator certification or equivalent hands-on experience
- Preferred: Experience with Experience Cloud, CMS, Service and Sales Clouds
- Preferred: Relevant Salesforce certifications (Administrator, B2B Commerce on Lightning, Experience Cloud Consultant, Service Cloud Consultant)
- Preferred: Working knowledge of project management principles and methodologies
- Preferred: Experience leading geographically distributed teams and integrating Salesforce with eCommerce systems
- Prior consulting experience
