Director, Clinical Research Operations – CEE

Iterative Health

Clinical research operations director connecting sponsors and CROs with Iterative Health’s CEE site network. Driving study kickoffs, performance reporting, stakeholder engagement, and regional sponsor trust.

Posted 8/14/2026full-timeRemote • 🇵🇱 PolandLead💰 PLN 400,000 - PLN 600,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in clinical trial operations and sponsor relationship management, with a strong focus on stakeholder engagement and communication. Proficient in developing structured presentations, process flows, and performance tracking to enhance study execution and sponsor satisfaction.

Highest-signal resume keywords

Clinical Trial OperationsSponsor Relationship ManagementCross-Functional CommunicationPresentation DevelopmentFluency in English and Polish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Study ManagementSite OperationsRACI-ChartsProcess FlowsPerformance Tracking

Soft Skills

Excellent CommunicationStrong Organizational Skills

Tools & Technologies

SalesforceAsanaCRM Tools

Industry Keywords

CROPharmaBiotechEU-CTR Regulatory EnvironmentCentral/Eastern Europe

About the role

Key responsibilities & impact

Serve as the primary Iterative Health point of contact for sponsors, local affiliates, and CRO country teams across CEE throughout the study lifecycle
Build and maintain trusted relationships with regional sponsor and CRO decision-makers
Structure, document, and facilitate study kickoff meetings and communication frameworks
Track and report site performance, activation status, enrollment progress, risks, and follow-up actions
Build stakeholder maps and engagement plans for active and pipeline sponsors and CROs
Develop study-specific kickoff materials, RACIs, and process flows
Educate sponsors on Iterative Health’s operating model, site capabilities, and network standards
Build evidence-based service narratives using site performance, activation timelines, and execution track record
Support business development with current evidence of network performance, site quality, and delivery track record
Maintain and present performance dashboards and status updates
Escalate site-level risks and sponsor concerns to internal stakeholders and drive resolution
Improve sponsor satisfaction, study retention, and Iterative Health’s share of new studies in existing relationships

Requirements

What you’ll need

8+ years of experience in clinical trial operations, sponsor-facing roles, or study management within pharma, biotech, a CRO, or a site network organization
Proven track record of building and managing sponsor or CRO relationships in an operational capacity
Deep understanding of clinical trial processes, site operations, and sponsor-CRO-site dynamics across Central/Eastern Europe
Experience leading study kickoffs and managing cross-functional stakeholder communication across complex, multi-country studies
Excellent communication and presentation skills; comfortable engaging senior sponsor and CRO stakeholders
Strong organizational skills and ability to manage multiple sponsor relationships and studies simultaneously
Ability to independently develop clear and structured presentations, RACI-charts, and process flows
Fluency in English and Polish required
Willingness to travel approximately 20% across the region
Experience within or alongside a site network organization preferred
IBD, GI, hepatology, or obesity clinical trial experience preferred
Experience with Salesforce, Asana, or CRM/project management tools preferred
Familiarity with the EU-CTR regulatory environment and CEE country-level affiliate structures preferred

Benefits

Comp & perks

Annual bonus
Benefits
Gross annual base salary
Employer of Record (EOR) employment arrangement
Accommodations available for the application process or interviewing experience