Customer Success Manager
ITCOS GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Magdeburg • Germany
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About the role
- Customer acquisition: You identify and win new B2C customers — e.g., healthcare practitioners, care facilities, and similar.
- Empathetic, smart consulting: You develop intelligent, tailored solutions for our customers.
- Relationship expert: You maintain existing clients and strategically expand your network.
- Market expert: You spot trends and turn them into new opportunities.
- Team player: You work closely with Product, Marketing, and Customer Service.
Requirements
- Degree in Business Administration, Health Management, or a related field
- Alternatively: career changers with strong sales experience
- Experience in B2B and B2C sales, ideally in IT or healthcare
- Strong communication skills and negotiation ability
- Ability to work independently and a high level of motivation
- Willingness to travel
- Excellent German skills (at least C1)
Benefits
- An inspiring work environment
- Opportunities for professional development
- Your life. Your balance.
- New Work (flexible modern work approaches)
- Healthy and energized throughout the day
- Benefits for you and your loved ones
- Additional benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salesB2C salessales experiencenegotiation
Soft Skills
communication skillsrelationship managementteam playerempathetic consultingindependent workhigh motivation
Certifications
Degree in Business AdministrationDegree in Health Management