Director – Franchise Operations

(ISSA) International Sports Sciences Association

Director of Franchise Operations responsible for driving revenue growth and supporting franchise owners across the UFC GYM system with financial oversight and operational support.

Posted 4/20/2026full-timeAlabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesLead💰 $100,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Drive business development for new franchise and MSA (Managed Service Agreement) club locations
Lead and facilitate monthly Sales and Operations Review calls focused on KPI performance
Oversee website strategy for all Franchise and MSA clubs
Partner with Marketing and Digital teams to optimize club-level website performance
Collect, organize, and analyze quarterly financial statements for all non-MSA franchise locations
Serve as the primary liaison and strategic advisor to Franchise Owners
Conduct weekly check-ins and lead structured monthly performance reviews
Analyze KPIs and financial statements to identify growth opportunities
Support new club development including site approvals, territorial mapping, and SWOT analysis
Conduct regular in-market visits to ensure operational excellence and brand compliance
Provide coaching to improve sales, membership growth, EBITDA, and operational efficiency

Requirements

What you’ll need

Bachelor’s degree preferred or 5–7 years equivalent business experience
5–7+ years of multi-unit operations or General Manager experience
Strong financial acumen and KPI analysis skills
Proven leadership and relationship-building abilities
Advanced communication skills (written and verbal)
Strong Microsoft Office skills (Excel proficiency preferred)
Passion for fitness and alignment with the UFC GYM brand
Ability to travel extensively

Benefits

Comp & perks

Paid time off
Training & development
Wellness resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KPI analysisfinancial statement analysissite approvalsterritorial mappingSWOT analysissales performance improvementmembership growth strategiesoperational efficiency

Soft Skills

leadershiprelationship-buildingadvanced communicationcoaching

Certifications

Bachelor's degree