Service Manager
ISS A/S
full-time
Posted on:
Location Type: Office
Location: København S • 🇩🇰 Denmark
Visit company websiteJob Level
Senior
About the role
- Leading and developing the reception and support teams
- Ensuring a high level of professional service for our client, their guests, and customers
- Coordinating tasks and schedules across teams to maintain seamless service delivery
- Managing a team of receptionists and support staff
- Scheduling, task prioritization, coaching, and performance reviews
- Supporting colleagues and ensuring flexibility in handling both large and small tasks
- Maintaining an overview during busy periods and ensuring service excellence
Requirements
- Leadership experience and a passion for service
- Ability to maintain an overview and contribute to a team
- Self-motivated to take ownership and work independently
- Detail-oriented, quality-conscious, and cheerful
- Skilled in Danish and English (Nordic language understanding is a plus)
- Experience with Outlook is an advantage
Benefits
- Centrally located client site in Copenhagen
- Dynamic and diverse team of employees
- Open culture with a healthy balance between formal and informal tone
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipservice orientationteam coordinationtask prioritizationcoachingperformance reviewsflexibilitydetail-orientedquality-consciousself-motivated