IP House

Legal Privacy Analyst

IP House

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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Salary

💰 $20 - $22 per hour

About the role

  • Triage and respond to privacy requests using client's macro system to address data access requests, opt-out requests, email unsubscribes, privacy policy questions, and general data protection inquiries
  • Guide users through self-service solutions for account deletion, data downloads, email changes, 2FA issues, and privacy settings adjustments
  • Process account deletion confirmations - the primary action involving confirming user identity/intent and routing tickets to the daily bulk account deletion queue for processing
  • Identify and flag regulator requests for immediate escalation to the DPO team
  • Redirect specialized requests to appropriate teams including Customer Experience, Trust & Safety, Copyright, and Legal as needed
  • Apply appropriate closure protocols for spam, resolved issues, or situations requiring no further action
  • Maintain appropriate security, confidentiality, and discretion.

Requirements

  • Minimum of 2 years' experience in legal compliance, law enforcement support, privacy operations or similar role
  • Strong understanding of user privacy, data, legal terminology and documentation
  • Excellent attention to detail and critical thinking skills
  • Proficiency in data extraction and management
  • Outstanding written and verbal communication skills
  • Ability to maintain confidentiality and handle sensitive information
  • Experience with case management or ticketing systems
  • Preferred: IAPP certification: CIPP/US, CIPP/E, etc.
  • Paralegal certification or experience
  • Familiarity with international privacy laws such as the GDPR and CCPA
  • Experience working with technology companies or online platforms
  • Background in content moderation or trust and safety operations
Benefits
  • Flexible work environment
  • Comprehensive benefits package designed to support employees and their families
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data extractiondata managementcase managementticketing systemsprivacy operationslegal complianceuser privacycritical thinkingattention to detailcontent moderation
Soft Skills
written communicationverbal communicationconfidentialitydiscretion
Certifications
IAPP certificationCIPP/USCIPP/Eparalegal certification