Solutions Architect, Technical Account Manager

INVIDI Technologies Corporation

Solutions Architect and Technical Account Manager for LATAM customers at INVIDI Technologies. Collaborating with clients on technical solutions and delivering exceptional service in a demanding environment.

Posted 4/23/2026full-timeRemote • 🇨🇱 ChileMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Android

About the role

Key responsibilities & impact

Your primary role is as a Solutions Architect(SA) and Technical Account Manager (TAM) for LATAM customers.
A client-facing and technical and business professional working to meet deadlines with responsive and prompt turnaround times.
Support both pre-sales and post-sales activities within the Business Development organization.
Work on technical-related solutions and design from initial customer conversations all the way to customer deployment and customer in-life.
Evaluate and communicate both the business and technical needs of customers.
Serve as a liaison between customers, partners and the internal teams.
Ensure that the criticality of needs and problems are fully understood and satisfactorily resolved in a time sensitive manner.
Deliver a positive problem-solving experience to the customers.
Meeting with customers may require occasional travel.

Requirements

What you’ll need

4 -6 years of experience as Solutions Architect and/or Ad-tech Technical Account Manager
Experience with Android TV and Live TV applications
Experience with digital video advertising and Ad Decision Systems
Experience with streaming video formats including manifest manipulation and streaming protocols: MPEG2, MPEG4, MPEG-DASH, Apple HLS.
Ability to understand deep technical issues, including getting hands-on, as well as understanding customer business needs
Creativity to imagine innovative solutions tailored to each customer
Must have both oral and written communications skills in Spanish and English.
Hands-on troubleshooting skills.
Knowledge of video technologies and transport over Satellite, IP and QAM; DVB, CDN, MPEG compression, Video QA, and Encryption is desired

Benefits

Comp & perks

Competitive compensation and benefits comply with the local country labor compliances

ATS Keywords

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Hard Skills & Tools

Solutions ArchitectTechnical Account ManagerAndroid TVLive TV applicationsdigital video advertisingAd Decision Systemsstreaming video formatsMPEG2MPEG4MPEG-DASH

Soft Skills

problem-solvingcommunicationcreativitycustomer liaisondeadline managementresponsivenesstechnical understandingbusiness needs evaluationhands-on troubleshootingcustomer service