Principal Software Development Engineer

Intrum

Principal Software Development Engineer at Intrum shaping customer-facing technology solutions. Guide engineering practices and mentor teams in AWS-integrated environments with a focus on financial services.

Posted 7/9/2026full-timeManchester • 🇬🇧 United KingdomLeadWebsite

Tech Stack

Tools & technologies

AWSAzureCloudMicroservices.NETReactSQL

About the role

Key responsibilities & impact

Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure.
Set technical direction and engineering standards across teams, promoting modern cloud-native and AI-augmented engineering practices.
Mentor and support Software Development Engineers and Forward Deployed Engineers, building capability and fostering a culture of continuous improvement.
Support DevSecOps excellence through CI/CD pipelines, Infrastructure as Code, automation frameworks, and database-as-code practices using Redgate Flyway.
Take ownership of critical customer systems, ensuring operational resilience, observability, performance optimisation, and rapid incident response.
Collaborate closely with Product, Delivery, Operations, and Commercial teams to shape technical solutions, delivery plans, and strategic outcomes.
Promote secure-by-design, compliance-by-design, and privacy-by-design approaches, ensuring alignment with UK GDPR and FCA Consumer Duty requirements.
Guide the adoption of intelligent platform capabilities, including AI-enabled workflows, automation, and smart customer engagement solutions.

Requirements

What you’ll need

Extensive experience in software engineering, including experience operating at Principal Engineer or senior technical guidance level.
Expert knowledge of .NET, React, SQL, microservices architecture, and cloud platforms, ideally AWS.
Strong experience with CI/CD pipelines, Infrastructure as Code, DevSecOps practices, and test automation.
Experience working with customer contact platforms such as AWS Connect or Genesys Cloud.
Proven ability to design and deliver secure, scalable, and resilient cloud-native solutions within complex enterprise environments.
Strong understanding of observability, operational support, reliability engineering, and end-to-end ownership practices.
Knowledge of regulated financial services environments, including UK GDPR and FCA Consumer Duty requirements.
Excellent communication and stakeholder management skills, with the ability to influence technical direction and collaborate across multiple teams and functions.

Benefits

Comp & perks

A competitive salary and attractive benefits package including 33 days holidays including bank holidays upon commencement, with the ability to buy more or sell back.
Contributory workplace pension scheme.
Private medical insurance, life assurance, and more.
Discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme.
Sociable working hours and breakfast/snacks provided in the office.
Training and coaching for personal development/progression, and employee recognition programmes.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

.NETReactSQLInfrastructure as CodeTest AutomationObservabilityOperational SupportReliability EngineeringAI-Augmented EngineeringDatabase-as-Code

Soft Skills

Excellent CommunicationStakeholder ManagementMentoringCollaborationInfluencing