Product Manager

• You will work at the intersection between business, technology, and the customer to deliver profitable and usable products that customers love.
• Managing a portfolio of products and services.
• Collaborating with a core team of product stakeholders to evaluate opportunities for new and existing products.
• Developing ideas from customers, market research, and internal sources to drive product development and growth.
• Serving as the product owner during product updates and releases, conveying vision, prioritizing functionality, and release plans, and reviewing functionality prior to release.
• Partnering with IT to have a balanced backlog of business and technical initiatives.
• Facilitating meetings, workshops, and discussions to create balance between user wants, client needs, technical level of effort, and timelines.
• Serving as the customer and stakeholder advocate on projects.
• Meeting with customers to conduct research and usability testing aimed at aligning product design with customer needs.
• Creating both external and internal communications about upcoming releases.
• Providing product support and subject matter expertise in resolving inquiries from internal staff.

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