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IntraFi

Integration Support Engineer

IntraFi

Integration Support Engineer delivering secure and scalable integrations at IntraFi. Collaborating with partners to optimize banking solutions and technical integrations.

Posted 4/22/2026full-timeArlington • Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Deliver Secure, Scalable Integrations: Design and implement integration solutions that meet partner and client needs, aligning with industry best practices and IntraFi’s architectural standards.
  • Drive Partner Success: Work proactively with partner IT teams to understand their goals, troubleshoot issues, and implement secure connections using protocols such as SFTP, HTTPS, and REST APIs.
  • Lead on SSO Solutions: Design, deploy, and maintain Single Sign-On capabilities using Ping Identity, enhancing both user experience and security posture.
  • Champion Internal Improvements: Collaborate across departments to evolve and refine integration tools, documentation, and workflows—improving efficiency and clarity for both internal and external users.
  • Influence Product Roadmaps: Advocate for integration features that meet evolving partner needs, contributing to the technical strategy with insight and initiative.
  • Respond with Confidence: Participate in an on-call rotation and lead the resolution of high-severity technical incidents with calm and expertise.
  • Communicate with Impact: Translate complex technical topics into clear language for technical and non-technical audiences, maintaining strong, solution-oriented communication with clients and colleagues.
  • Balance Speed with Risk: Make thoughtful decisions in real time, weighing urgency against potential trade-offs in performance, security, and user impact.

Requirements

What you’ll need
  • Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
  • Intermediate-level experience with platform architecture, REST APIs, encryption and key management.
  • Working knowledge of IAM protocols (SAML, OAuth, OIDC), networking protocols, and common SSO and FTP solutions.
  • Proven ability to troubleshoot across multiple connected platforms and guide projects to completion with minimal oversight.
  • An analytical mindset for synthesizing complex data and designing targeted solutions.
  • Strong oral and written communication skills to effectively collaborate with internal teams and external IT departments.
  • Ability to document solutions clearly and train peers as needed.
  • Customer-first orientation with a commitment to security and service.
  • Comfortable navigating ambiguity and juggling multiple high-impact priorities simultaneously.
  • Bachelor’s degree (Computer Science or related field preferred)
  • 2–5 years of experience in integration engineering, technical support, or a related role

Benefits

Comp & perks
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
integration solutionsREST APIsSingle Sign-OnPing Identityencryptionkey managementIAM protocolsSAMLOAuthOIDC
Soft Skills
problem-solvingcommunicationanalytical mindsetcollaborationcustomer-first orientationability to document solutionsnavigating ambiguityjuggling prioritiestroubleshootingleading technical incidents