Integration Support Engineer

IntraFi

. Deliver Secure, Scalable Integrations: Design and implement integration solutions that meet partner and client needs, aligning with industry best practices and IntraFi’s architectural standards.

Posted 4/22/2026full-timeArlington • Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver Secure, Scalable Integrations: Design and implement integration solutions that meet partner and client needs, aligning with industry best practices and IntraFi’s architectural standards.
Drive Partner Success: Work proactively with partner IT teams to understand their goals, troubleshoot issues, and implement secure connections using protocols such as SFTP, HTTPS, and REST APIs.
Lead on SSO Solutions: Design, deploy, and maintain Single Sign-On capabilities using Ping Identity, enhancing both user experience and security posture.
Champion Internal Improvements: Collaborate across departments to evolve and refine integration tools, documentation, and workflows—improving efficiency and clarity for both internal and external users.
Influence Product Roadmaps: Advocate for integration features that meet evolving partner needs, contributing to the technical strategy with insight and initiative.
Respond with Confidence: Participate in an on-call rotation and lead the resolution of high-severity technical incidents with calm and expertise.
Communicate with Impact: Translate complex technical topics into clear language for technical and non-technical audiences, maintaining strong, solution-oriented communication with clients and colleagues.
Balance Speed with Risk: Make thoughtful decisions in real time, weighing urgency against potential trade-offs in performance, security, and user impact.

Requirements

What you’ll need

Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
Intermediate-level experience with platform architecture, REST APIs, encryption and key management.
Working knowledge of IAM protocols (SAML, OAuth, OIDC), networking protocols, and common SSO and FTP solutions.
Proven ability to troubleshoot across multiple connected platforms and guide projects to completion with minimal oversight.
An analytical mindset for synthesizing complex data and designing targeted solutions.
Strong oral and written communication skills to effectively collaborate with internal teams and external IT departments.
Ability to document solutions clearly and train peers as needed.
Customer-first orientation with a commitment to security and service.
Comfortable navigating ambiguity and juggling multiple high-impact priorities simultaneously.
Bachelor’s degree (Computer Science or related field preferred)
2–5 years of experience in integration engineering, technical support, or a related role

Benefits

Comp & perks

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

integration solutionsREST APIsSingle Sign-OnPing Identityencryptionkey managementIAM protocolsSAMLOAuthOIDC

Soft Skills

problem-solvingcommunicationanalytical mindsetcollaborationcustomer-first orientationability to document solutionsnavigating ambiguityjuggling prioritiestroubleshootingleading technical incidents