Intetics

Middle Manual QA Engineer

Intetics

full-time

Posted on:

Location Type: Remote

Location: Romania

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Tech Stack

ITSMServiceNow

About the role

  • Own functional testing activities for ITSM modules and end-to-end service workflows
  • Create, maintain, and execute test cases, checklists, and regression test suites
  • Validate integrations on a functional level (email notifications, APIs, external systems)
  • Collaborate with BA/PO to clarify requirements and provide early quality feedback
  • Lead defect triage sessions and contribute to risk assessment
  • Provide structured test reporting and communicate quality status to stakeholders
  • Support UAT activities and ensure smooth collaboration with business teams

Requirements

  • 4+ years of experience in Manual QA
  • Strong experience in test planning, estimation, and reporting
  • Strong skills in test analysis, test design, and test documentation
  • Practical knowledge of ITSM processes and hands-on experience testing service workflows
  • Experience with at least one ITSM tool: SMAX, ServiceNow, or Jira Service Management
  • Ability to work independently and proactively drive testing activities
  • German language proficiency: B2+/C1
  • English level: B2 or higher
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Manual QAtest planningtest estimationtest reportingtest analysistest designtest documentationfunctional testingUAT activitiesrisk assessment
Soft Skills
collaborationcommunicationindependenceproactivityquality feedback