SaaS Product Trainer – Permanent (CDI)

INTESCIA GROUP

SaaS Product Trainer supporting clients in adopting digital solutions while collaborating with product and sales teams. Enriching client experience through training and user analysis in France.

Posted 6/24/2026full-timeIssy-les-Moulineaux • 🇫🇷 FranceJuniorMid-Level💰 €40,000 - €50,000 per yearWebsite

About the role

Key responsibilities & impact

As a SaaS Product Trainer, you support our clients in onboarding, adoption, and optimization of our digital solutions.
Analyze clients' needs and usage patterns.
Advise users on best practices and support their skills development.
Deliver individual and group training sessions, both remotely and on-site.
Design tailored learning paths for different user profiles.
Collaborate with Product teams to enhance the customer experience.
Occasionally participate in pre-sales activities alongside the sales teams.

Requirements

What you’ll need

Higher education (Bac+2 to Bac+5) — equivalent to associate to master's degree.
Minimum 2 years' experience in one of the following areas: professional training, Customer Success, functional consulting, or supporting the use of SaaS software.
Technical skills: delivering in-person and remote training.
Change management and adoption project management.
Needs analysis and functional consulting.
Proficiency with SaaS tools and digital environments.
Experience using CRM and reporting tools (Salesforce or equivalent).

Benefits

Comp & perks

RTT (additional time-off days)
Meal vouchers (tickets-restaurant)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS softwareneeds analysisfunctional consultingchange managementproject managementdelivering trainingremote trainingin-person training

Soft Skills

client onboardingskills developmentbest practices advisingcollaborationcustomer experience enhancement

Certifications

associate degreemaster's degree