Licensed Master Social Worker, LMSW

Interwell Health

Licensed Social Worker providing virtual support for patients facing complex medical, social, and behavioral health challenges. Collaborating with interdisciplinary care teams to improve patient outcomes.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Collaborate with interdisciplinary team members, including nurses, dietitians, care coordinators, and others, to deliver comprehensive virtual care services to patients.
Provide support for patients and families coping with life transitions, chronic illnesses, and other psychosocial challenges.
Empowers patients and caregivers by providing ongoing education regarding psychosocial issues related to kidney disease and all available support services including but not limited to transition to dialysis, conservative care, and advance directives.
Conduct virtual assessments to identify patients’ social, emotional, and financial needs, with a focus on social drivers of health.
Develop and implement individualized care plans that address patients' needs, connecting them with relevant community resources such as housing assistance, food programs, financial aid services, etc.
Manages referrals regarding patients at high risk of poor health outcomes, barriers to complete treatment recommendations, and/or with complex psychosocial barriers. Identifies root cause(s) of barrier(s), develops plan of intervention with an evidence-based approach, executes intervention, and monitors success of intervention. Re-evaluates interventions and plans as necessary.
Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license.
Reports the discovery of unreported medical or social conditions or changes at home that may lead to adverse outcomes to the clinical team and ensures that these are referred to appropriate sources for attention.
Advocate for patients by facilitating access to appropriate social services and supporting them through healthcare and social care navigation.
Maintain thorough and timely documentation of all patient interactions, care plans, and interventions, ensuring compliance with company policies and regulatory requirements.

Requirements

What you’ll need

Master's degree in Social Work from an accredited program.
Must hold an active unrestricted Social Worker license in the state of residence
Willingness to obtain and maintain additional state licensures as needed, which may require passing the Association of Social Work Boards (ASWB) exam
1+ years of experience in social work, preferably in a healthcare or community-based setting.
2+ years’ experience in the delivery of care to patients with CKD, ESKD, or other chronic diseases
Knowledge of healthcare regulations (including HIPAA) and a strong commitment to patient confidentiality, ethics, and professional standards.
Proficient in using virtual care platforms to deliver education, document care, collaborate with interdisciplinary teams, and create a positive, engaging, and impactful patient experience remotely.
Strong case management skills, with the ability to manage complex patient needs and caseloads effectively in a virtual or remote care environment.
Deep understanding of social determinants of health, with experience connecting patients to appropriate social, behavioral, and community-based resources.
Excellent communication and interpersonal skills, with the ability to build trust and collaborate effectively with patients, caregivers, and interdisciplinary care teams remotely.
Proven ability to advocate for patients and navigate complex healthcare and social service systems to address barriers to care.
High levels of empathy, emotional intelligence, and sound judgment when supporting patients and caregivers through challenging or sensitive situations.
Strong organizational, time management, and problem-solving skills, with the ability to adapt priorities and manage patient care effectively in a remote setting.

Benefits

Comp & perks

We care deeply about the people we serve.
We are better when we work together.
Humility is a source of our strength.
We bring joy to our work.
We deliver on our promises.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

social workcase managementvirtual assessmentsindividualized care planspatient advocacypsychosocial supporthealthcare regulationssocial determinants of healthchronic disease managementdocumentation compliance

Soft Skills

communicationinterpersonal skillsempathyemotional intelligenceproblem-solvingorganizational skillstime managementcollaborationtrust buildingadaptability

Certifications

Master's degree in Social Workactive unrestricted Social Worker licenseASWB exam