T3 Operations & Support Specialist – Storage

Interval Group

T3 Operations & Support Specialist providing operational ownership for Storage services in a cloud-native platform. Supporting incident resolution, monitoring, and quality assurance for a major energy operator.

Posted 6/13/2026contractRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT storage operationsincident managementproblem managementchange managementrelease managementFile StorageBlock StorageObject StorageKubernetes storage integrationmonitoring and logging

Soft Skills

leadershiptroubleshootinganalytical skillscommunicationcollaborationdocumentationquality assuranceoperational readinessincident resolutionpreventive measures

Tools & Technologies

NetApp ONTAPNFSJira Service ManagementConfluencePrometheusGrafanaDatadogMimirLokiautomation tools

Industry Keywords

service deliverymulti-tenant environmentsRCASRE conceptsobservabilitySLISLASLOsecurity scansvulnerabilities remediation

Tech Stack

Tools & technologies

GrafanaITSMKubernetesNFSPrometheus

About the role

Key responsibilities & impact

Providing T3 operational ownership for Storage services: handling complex incidents, deep troubleshooting and RCA, and driving permanent fixes and preventive measures
Ensuring operational readiness for storage changes: monitoring/alerting coverage, performance baselines, hardening, patch strategy, rollback and recovery procedures, and runbooks
Executing and improving standard operational procedures through automation (capacity checks, validation procedures, provisioning workflows)
Validating deployment artefacts from an operations perspective and enforcing quality assurance measures
Monitoring system health, performance metrics and service availability across multi-tenant environments
Identifying, analysing and resolving incidents to minimise service disruption, and triggering RCA and corrective actions
Implementing monitoring and logging strategies to support audit and compliance requirements
Performing routine security scans and remediating identified vulnerabilities

Requirements

What you’ll need

5+ years in IT storage operations, service delivery or platform operations with demonstrated leadership in mission-critical environments
Proven experience implementing and leading Incident, Problem, Change and Release governance in production
Experience supporting platform workloads that rely on shared storage services
Storage types: File, Block and Object Storage via NetApp (ONTAP)
Protocols/services: NFS and object storage operations (S3-like concepts)
Kubernetes storage integration: CSI driver concepts and troubleshooting (PV/PVC lifecycle)
Virtualisation: experience operating storage virtualisation in enterprise environments
ITSM/collaboration tooling: Jira Service Management, Jira, Confluence
Fundamental understanding of core operations processes (Incident, Change, Problem management, ITSM) and SRE concepts
Experience gathering operational insights from monitoring/observability including SLI/SLA/SLO management and tracking
Hands-on experience documenting procedures and enforcing clear runbooks and playbooks
Hands-on experience with monitoring and logging tools (e.g. Prometheus, Grafana, Datadog, Mimir, Loki)
Understanding of modern platform operations (Kubernetes/containers, automation, observability) sufficient to govern specialists
Fluent English and German (C1 minimum in both)

Benefits

Comp & perks

Flexible working hours
The freedom to choose your own projects
Access to exciting projects in various industries
Competitive pay
A dedicated team to help you with any questions you may have
Work independently and utilise our strong network to achieve your professional goals