Senior Channel Account Manager

Intermedia Cloud Communications

Senior Channel Account Manager selling Intermedia’s cloud communications and collaboration services through channel partners. Driving territory growth, partner enablement, sales presentations, and pre- to post-sale account management.

Posted 8/11/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $200,000 - $225,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in UCaaS and CCaaS sales, with a strong focus on partner-led sales strategies and customer relationship management. Proficient in solution-based selling and navigating carrier departmental structures to drive revenue growth.

Highest-signal resume keywords

UCaaS Sales ExperienceCCaaS Sales ExperiencePartner-Led SalesSolution-Based SellingAccount Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PresentationsBusiness DevelopmentSales EnablementRevenue ObjectivesCustomer ServiceSales Cycle ManagementMarket Strategy UnderstandingCarrier Network OperationsProduct OnboardingPricing Strategy

Soft Skills

Oral CommunicationWritten CommunicationListening SkillsTeamworkRelationship Building

Tools & Technologies

SalesforceCRM SoftwareMarketing Automation ToolsCollaboration PlatformsData Solutions

Industry Keywords

Cloud ServicesChannel PartnersSmall and Medium-Sized BusinessCarrier Channel ManagementEnterprise Business Applications

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Resell Intermedia’s entire suite of cloud services through full-service partner programs, leveraging the Intermedia brand or the partner’s own brand
Proactively pursue revenue objectives by selling services through channel partners to small and medium-sized business users
Build territory plans
Work with partners on business development, business planning, marketing execution, and sales enablement activities
Drive and represent Intermedia throughout pre-sales activity and post-sales account management
Prospect for new business and sales opportunities through the Partner Channel
Conduct sales presentations demonstrating Intermedia’s voice and data solutions
Participate in sales and technology training
Provide partners and customers with high-standard customer service throughout the sales cycle
Coordinate with internal departments, including Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service, and Onboarding, to ensure successful pre- and post-sale experiences
Navigate carrier marketing, sales, support, engineering, and product leadership to achieve sales targets
Support the Carrier Channel Management team in advancing sales objectives

Requirements

What you’ll need

3+ years of experience in UCaaS, CCaaS, or Carrier Channel sales
5+ years of experience in outside sales and/or account management
Demonstrated success in sales, partner-led sales, or executive relationship building
Strong grasp of solution and value-based selling, preferably in enterprise business applications
Superior oral, written communication, and listening skills
Strong teamwork skills in a highly matrixed environment
Understanding of carrier departmental structures for new product onboarding, including pricing, support, operations, sales, engineering, and marketing
Understanding of carrier network operations structures and industry vendors for service provider platforms
Ability to understand a carrier’s go-to-market strategy and apply Intermedia products appropriately
Willingness to travel less than 50%

Benefits

Comp & perks

Equal opportunity employment and commitment to diversity and inclusion
Reasonable accommodations for identified disabilities or other limitations as required by applicable laws
Promotion from within