Associate Partner Account Manager

Intermedia Cloud Communications

Associate Partner Account Manager driving sales for cloud communication services through channel partners. Representing Intermedia in all sales phases to achieve revenue objectives for small/medium businesses.

Posted 6/16/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

As an Associate Partner Account Manager, you will actively pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses
You will be expected to represent Intermedia during all phases from pre-sales activity to post-sales account management
You will prospect for new business and sales opportunities through the Partner Channel
Successfully conduct sales presentations demonstrating Intermedia’s voice and data solutions
You will participate in sales and technology training
Be responsible for meeting or exceeding monthly sales objectives
In this role you will provide partners and customers with the highest standard of customer service through the sales cycle and work with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to VIP Desk, Carrier Relations, Tech Support, Customer Service and Onboarding
Responsible for building out a territory plan as well as working with specific partners in the areas of business development, business planning, marketing execution, and overall sales enablement activities
Customer and Partner Churn protection is a critical and key part of this role, ensuring we are managing Churn in the partner base by providing excellent customer service, response to escalations and overall great partner and customer satisfaction.

Requirements

What you’ll need

1-3 plus years of experience in Channel Sales, outside sales and/or account management
You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building
Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space
Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis
Strong teamwork skills are also required to successfully work in what is a highly matrixed environment

Benefits

Comp & perks

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Hard Skills & Tools

channel salesaccount managementsales presentationsbusiness developmentmarketing executioncustomer servicesolution sellingvalue-based sellingsales enablementterritory planning

Soft Skills

communication skillslistening skillsteamwork skillsrelationship buildingcustomer satisfactionproblem-solvingescalation managementorganizational skillsinterpersonal skillsadaptability