Intermedia Cloud Communications

Senior Sales Solutions Specialist – AI, CCaaS

Intermedia Cloud Communications

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Qualifying opportunities and help perform needs assessment, engaging with partner and technical resources
  • Creating, delivering, and managing client presentations, proposals and supporting regular business reviews
  • Utilizing winning, solution-selling techniques to establish value and effectively guide sales processes to close
  • Partnering with sales Account Executives and Partner Sales Executives to upsell current customers and assist in closing potential customers
  • Developing go-to-market strategies across various co-sell models (Intermedia Direct, Intermedia Channel Core and Advisor, Service Providers)
  • Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and providing recommended solutions
  • Delivering inspiring CCaaS and AI sales training sessions to drive channel and direct sellers activity

Requirements

  • 5+ years of CCaaS Direct Sales experience
  • Expertise in contact center management principals and ability to provide insights to end users
  • Deep understanding of UCaaS and CCaaS vendors and their solution sets
  • Strong grasp of solution and value-based selling, for both SMB and Enterprise applications
  • Knowledge of Unified Communication & Contact Center in the carrier (service provider) space
  • Superior verbal/written communication and listening skills; A must given the diverse roles and types this individual will engage with.
  • Comfortable with trade show contributions and speaker duties
  • Willingness and able to travel as needed (50% of the time)
Benefits
  • Health Insurance
  • Retirement Plans
  • Paid Time Off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CCaaS Direct Salescontact center managementsolution-selling techniquesgo-to-market strategiessales forecastingUCaaSvalue-based sellingUnified CommunicationContact Centertrade show contributions
Soft Skills
verbal communicationwritten communicationlistening skillsstrategic thinkingcollaborationpresentation skillsinfluencing skillscustomer engagementproblem-solvingadaptability