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Intent HQ | FT1000 fastest growing European business

AI Product Manager

Intent HQ | FT1000 fastest growing European business

AI Product Manager responsible for product roadmap and model quality. Innovating AI and customer value at Intent HQ, a leader in Customer AI Analytics.

Posted 6/19/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Owning the product roadmap and north star for IntentAI: what our models predict, how good they need to be, and how that quality compounds into commercial value.
  • Harmonising the Intent Semantic Layer across device and cloud signals, so behaviour captured on the device and in the cloud resolves into one consistent, trustworthy view of human context.
  • Setting and operationalising the quality bar for models and enrichments (coverage, precision, recall, lift, freshness, drift, and cost at scale) so model performance is measured, visible, and improving.
  • This role will be heavily data- and metric-driven.
  • Owning the product story of the semantic layer: explaining clearly why it is differentiated, how it makes sense of human context against a goal, and why it is hard to replicate.
  • Partnering with Data Science and Engineering to prioritise the model roadmap, close evaluation and monitoring gaps, and turn research into shipped, reliable product.

Requirements

What you’ll need
  • Deep fluency across the modelling stack, from supervised learning, propensity and uplift, to representation and embedding models, alongside modern LLM-based systems.
  • You understand how predictive models are trained, evaluated, and shipped, not just prompted.
  • A metrics-first instinct: fluent in precision, recall, lift, AUC, drift, and the economics of running models at scale.
  • You explain complex intelligence simply and hold a high bar without stalling delivery.
  • An exceptional flair for data translation and storytelling. You can turn complex models, signals, and analytical outputs into clear, compelling narratives that make the intelligence intuitive, credible, and actionable for technical and non-technical audiences alike.

Benefits

Comp & perks
  • Private Medical Insurance (subject to eligibility)
  • Income Protection with Employee Assistance Programme (EAP)
  • Life Assurance
  • Higher than statutory maternity & paternity benefits
  • Pension scheme
  • Flexible working
  • 26 days holiday (increasing with service)
  • Tech pack
  • Training opportunities
  • Wellbeing programme
  • Oliva mental health platform & counselling
  • Cycle to Work scheme
  • Free access to onsite gym (including towel-serviced changing rooms and showers)
  • Free breakfast daily & healthy weekly lunch (when in office)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
supervised learningpropensity modelsuplift modelsrepresentation modelsembedding modelsLLM-based systemsmodel evaluationmodel trainingmodel shippingmetrics analysis
Soft Skills
data translationstorytellingcommunicationproblem-solvingcollaborationanalytical thinkingclarity in explanationhigh standardsadaptabilitynarrative development