Rating and Marketing Support – Commercial Lines

Insurance Office of America

Mid-level role within IOA’s Shared Services team, providing high-quality rating and marketing support to agents. Opportunities for professional development while contributing to IOA's mission and values.

Posted 6/3/2026full-timeRemote • Florida, Pennsylvania, Tennessee, Virginia, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

commercial lines experiencecommercial rating experiencerating new businessremarketing renewal accountsprocessing endorsementsmarketing solutionsproposal formatsbusiness placementdocumentation proceduresbusiness growth support

Soft Skills

organizationmulti-taskingdelegationdecision-makingcustomer servicecommunicationaccuracy managementleadershipintegritytraining and mentoring

Tools & Technologies

PCMicrosoft suite of applications

Certifications & Qualifications

license

Industry Keywords

rating and marketing supportcarrier underwriterscoverage optionsbilling proceduressystem enhancementsservice excellenceproductivity trackingquality standardsinternal and external learningprofessional skills improvement

About the role

Key responsibilities & impact

Deliver rating and marketing support to agents and account teams across IOA locations.
Provide quotes and bind new business and endorsements through multiple carriers.
Build and maintain strong relationships with carrier underwriters through frequent and professional communication.
Stay informed on changes in carrier appetite, coverage options, billing procedures, and system enhancements.
Research and apply marketing solutions tailored to client and carrier needs.
Assist internal teams with coverage, documentation, and procedures to ensure accurate business placement.
Accurately rate new business, remarket renewal accounts, and process endorsements.
Maintain working knowledge of proposal formats and expectations.
Create and implement procedures to enhance rating and marketing efficiency.
Identify and act on opportunities to support business growth.
Track individual productivity, quality, and service standards, and take corrective action when needed.
Provide back-up support to teammates to ensure consistent service excellence.
Participate in training, mentoring, and ongoing development opportunities.
Continuously improve professional skills through internal and external learning.
Demonstrate integrity and leadership.

Requirements

What you’ll need

Previous commercial lines experience.
Previous commercial rating experience.
License highly preferred.
Excellent organization, multi-tasking, delegation, and decision-making skills.
Outstanding customer service and communication abilities.
Ability to manage high volumes of work with accuracy.
Proficiency with PC and Microsoft suite of applications.
High School diploma.

Benefits

Comp & perks

Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment