Account Manager – Personal Lines
Insurance Office of America
full-time
Posted on:
Location Type: Hybrid
Location: Alhambra • California • 🇺🇸 United States
Visit company websiteSalary
💰 $70,304 - $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for overseeing client service and communication, ensuring excellence in every interaction.
- Managing administrative processes for client insurance policies such as renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
- Handling proposals, AORs (Agency of Record), cancellations, and policy reviews.
- Managing incoming correspondence and facilitating effective team communication.
- Delegating work to Account Associates and mentoring team members.
Requirements
- 5+ years of industry experience
- State required active licensing
- Exceptional customer service and communication skills
- Strong multi-tasking, organizational, delegation, and decision-making skills
- High accuracy in handling large work volumes
- Proficiency in MS Office (Outlook, Word, Excel)
- High School diploma (or equivalent)
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Employee stock plan participation
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceadministrative processespolicy managementinvoicingproposalspolicy reviewsMVRsClue Reportsmulti-taskinghigh accuracy
Soft skills
communicationorganizationaldelegationdecision-makingmentoring
Certifications
active licensing