AI Engagement Manager

Instacart

AI Engagement Manager orchestrating complex multi-stakeholder AI engagements for Instacart. Managing partner relationships and engagement economics in a remote-first environment.

Posted 6/10/2026full-timeRemote • California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Virginia, Washington • 🇺🇸 United StatesSeniorLead💰 $178,000 - $226,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

technical project managemententerprise engagement managementsoftware development lifecycleengagement cost modelsAI engagementquality testingfeedback loopsscalable frameworksprogram management

Soft Skills

communicationorganizational skillstime managementadaptabilityproblem-solving

Tools & Technologies

program management toolscollaboration platformspresentation tools

Industry Keywords

AI engagement arcfield-first rolediscoveryworkflow adoptioncost structurepartner locations

About the role

Key responsibilities & impact

Own the full AI engagement arc from discovery through sustained workflow adoption
Drive requirements and delivery precision to track against plans and surface risks early
Champion continuous quality through testing and feedback loops during AI engagements
Hold the R&D feedback loop accountable to ensure field learnings flow back
Build playbooks to identify reusable patterns and scalable frameworks for the team
Own engagement economics and track cost structure across active engagements
This is a field-first role with expected travel to partner locations

Requirements

What you’ll need

8+ years in technical project management, enterprise engagement management, or a related field
Experience managing programs across the full software development lifecycle
Technical fluency to hold conversations with partner engineering teams
Experience building and maintaining engagement cost models
Exceptional communication, organizational, and time management skills
Comfort operating in ambiguous, fast-moving environments
Proficiency across program management tools, collaboration platforms, and presentation tools
Bachelor's degree in Technology, Engineering, Business, or related field, or equivalent practical experience
Willingness to travel ~50% within North America

Benefits

Comp & perks

Highly market-competitive compensation and benefits
Eligible for new hire equity grant and annual refresh grants
Flexible work arrangements