Forward Deployed Engineer

Instacart

Forward Deployed Engineer at Instacart designing and deploying AI solutions for enterprise partners. Collaborating closely with R&D and serving as the primary technical contact for customers.

Posted 6/8/2026full-timeRemote • California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Virginia, Washington • 🇺🇸 United StatesSeniorLead💰 $169,000 - $214,000 per yearWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Embed with enterprise retail customers and partners to understand their technical environments, data systems, and business workflows.
Design, build, and deploy AI and agentic solutions tailored to each customer's specific infrastructure and needs.
Extend, adapt, and integrate Instacart's core AI capabilities to fit customer ecosystems.
Maintain a close working relationship with R&D.
Collaborate closely with the AI Solutions Architect to translate domain requirements and architecture into working software.
Serve as the primary technical point of contact for customers during implementation engagements.

Requirements

What you’ll need

10+ years of software engineering experience with a demonstrated ability to write and ship production-quality code.
Hands-on experience building with LLM APIs, function calling, tool use, agent frameworks, or RAG pipelines.
Proficiency in Python or another scripting/backend language commonly used in data-intensive environments.
Proven ability to integrate with messy enterprise data environments.
Direct experience with external enterprise customers or technical stakeholders in a consulting or customer-facing capacity.
Strong working knowledge of retail and e-commerce system fundamentals.
Strong communication skills
Comfort operating in ambiguous, fast-moving environments.

Benefits

Comp & perks

Highly market-competitive compensation
Remote work flexibility
New hire equity grant
Annual refresh grants

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software engineeringproduction-quality codeLLM APIsfunction callingtool useagent frameworksRAG pipelinesPythondata integration

Soft Skills

communication skillscollaborationcustomer-facingadaptabilityproblem-solving