Account Manager II

Instacart

Account Manager supporting high valued performance results for Instacart’s advertising products. Collaborating with Sales Team and clients to optimize campaigns and drive success.

Posted 5/29/2026full-timeRemote • California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $88,000 - $111,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Collaborate with the Sales Team to build trusted CPG Client and Agency relationships
Fluent in creating full funnel media mix strategies with alignment to partner objectives
Lead CPG cadence calls utilizing data visualization to present a story around campaign performance
Builds persuasive narrative to influence advertisers to implement optimization and upsell strategies to enhance campaign effectiveness
Eloquent in objection handling with the ability to influence advertisers and set direction against multiple stakeholders
Acts as the voice of the customer, proactively advocate product enhancements to internal stakeholders
Serve as a product expert, has deep understanding of ad products with the ability to communicate how products operate and serve to advertisers
Participate in cross functional projects, provides thought leadership and feedback
Influence standards, best practices and shares learnings at the category team level
Internally champion and provide the vision for the Quarterly Business Review; present campaign insights to CPGs with an analytical mindset
Contributes in gap to goal planning and manages quota over multiple business units
Troubleshoot issues with limited guidance from Manager
Actively engage in Advertiser Success team activities including opportunities to lead projects and participate in team wide programs

Requirements

What you’ll need

Undergraduate college degree required (BA/BS degree in business, advertising, commerce, digital marketing or related field is preferred)
4-6+ years of similar work experience
Proven track record of building strong customer relationships
Familiarity with Microsoft Excel, Google Drive (GMail, Docs, Sheets and Slides), Salesforce and Tableau. Mode is a plus
Knowledge of paid search, display, account management, ad serving, CPG or e-commerce
Ability to work independently, manage multiple priorities and take initiative in a high paced environment
High attention to detail, exceptional organizational skills and creative problem solver
Comfortable analyzing data with the ability to interpret and tell a story in a client-facing role

Benefits

Comp & perks

Competitive salary
Sales Incentive Plan
New hire equity grant and annual refresh grants
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data visualizationcampaign performance analysismedia mix strategiesoptimization strategiesad products knowledgegap to goal planningquota managementpaid searchdisplay advertisingaccount management

Soft Skills

relationship buildingobjection handlinginfluenceadvocacythought leadershipanalytical mindsetproblem solvingorganizational skillsinitiativecommunication

Certifications

BA/BS degree