Senior Associate, Retail Go-To-Market Operations – Growth & Innovation

Instacart

. Support the design and execution of pilot programs aimed at improving quality, increasing order volume, reducing costs, and enhancing in-store workflows for our retail partners.

Posted 5/9/2026full-timeRemote • California, Connecticut, New Jersey, New York • 🇺🇸 United StatesSenior💰 $100,000 - $126,500 per yearWebsite

About the role

Key responsibilities & impact

Support the design and execution of pilot programs aimed at improving quality, increasing order volume, reducing costs, and enhancing in-store workflows for our retail partners.
Collaborate with Product, Retail, and Data Science teams to test, validate, and help scale successful operational innovations across our network of launched stores.
Contribute to the development of strategic frameworks used to identify and evaluate new growth opportunities and address operational process gaps.
Track the impact of initiatives against established KPIs, help synthesize results, and support reporting to leadership and cross-functional stakeholders.
Champion a culture of continuous improvement and data-driven experimentation within the team and broader organization.
Travel to support on-the-ground observations and experimentation, working directly in stores to understand operations and provide hands-on support in rolling out initiatives.

Requirements

What you’ll need

3+ years of experience in operations, program coordination, business strategy, or a related field in a fast-paced environment where priorities shift frequently.
Strong analytical skills with a demonstrated ability to design experiments, analyze results, and make data-driven decisions.
Excellent project management skills, with the ability to lead complex, cross-functional initiatives from concept to completion.
Exceptional communication and stakeholder management skills, with the ability to influence and align partners across various departments.
A strategic and innovative mindset with a passion for identifying new opportunities and solving complex problems.

Benefits

Comp & perks

Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
This role is eligible for a new hire equity grant as well as annual refresh grants.
Review our Flex First remote work policy for more details.

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisprogram coordinationbusiness strategyproject managementKPI trackingexperiment designoperational innovationcontinuous improvementstrategic frameworksdata-driven decision making

Soft Skills

analytical skillscommunication skillsstakeholder managementinfluencing skillsproblem-solvingcollaborationleadershipadaptabilityinnovationorganizational skills