AI Field Consultant

Instacart

. Be the domain credibility of the pod.

Posted 5/2/2026full-timeRemote • California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Virginia, Washington • 🇺🇸 United StatesSeniorLead💰 $202,000 - $255,500 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Be the domain credibility of the pod. You know grocery retail and CPG — merchandising, supply chain, store ops, trade, e-commerce — well enough to walk into any room at any level and earn it immediately. As the pod scales, you'll deepen into a vertical and become Instacart's sharpest expert in that space.
Get to the real problem. Embed with partner teams to identify where agentic AI will actually move the business — not just what's technically possible, but what will change how operators work day to day. Translate those problems into AI-solvable use cases the pod can build against.
Lead discovery and requirements. Run structured workshops at partner sites, surface and prioritize the use case map, and turn field learnings into clear inputs for the pod and R&D. You're the bridge between what partners need and what gets built.
Show, don't just tell. Lead hands-on demos and platform walkthroughs tailored to the partner's specific workflows — making abstract AI capability concrete and compelling in the room. The ability to demonstrate the art of the possible is as important as the ability to articulate it.
Own adoption. Drive the change management that makes deployments stick — new operating cadences, workflow redesigns, user training. Success is measured by whether team behavior changes, not whether software ships.
This is a field-first role. Travel is a core part of the job — expect to be on-site at partner locations regularly, potentially 50%+ of the time. If you do your best work embedded with a team rather than behind a desk, you'll thrive here.

Requirements

What you’ll need

10+ years of layered experience — vertical industry expertise inside grocery retail or CPG, B2B consulting experience translating domain knowledge into business solutions, and ideally time at a technology or AI company where you've seen how platforms are built and sold.
Deep domain fluency across at least one grocery vertical — merchandising, supply chain, store ops, ecommerce, trade marketing, or CPG — sufficient to earn the trust of a category manager, VP of supply chain, or CPG trade lead from the first conversation.
Demonstrated ability to run consultative discovery with senior enterprise stakeholders and translate findings into clear, structured requirements.
Experience leading organizational change management — training, workflow redesign, and embedding new operating cadences with business teams.
Exceptional communication and executive presence — comfortable presenting to C-suite and operational audiences alike, with comfort operating in ambiguous, greenfield environments.
Proficiency in BI and analytics tools (Tableau, Looker, Power BI) and workshop facilitation tools (Miro, Lucidspark) — you need to know what you're displacing or augmenting and how to map what replaces it.
Bachelor's degree in Business, Engineering, Operations, or related field, or equivalent practical experience.
Willingness to travel ~50% within North America.

Benefits

Comp & perks

Highly market-competitive compensation and benefits
New hire equity grant
Annual refresh grants

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AIbusiness solutionsconsultative discoveryorganizational change managementworkflow redesigntrainingrequirements gatheringmerchandisingsupply chainecommerce

Soft Skills

communicationexecutive presenceconsultative skillsproblem-solvingcollaborationadaptabilityleadershippresentation skillsrelationship buildingchange management

Certifications

Bachelor's degree in BusinessBachelor's degree in EngineeringBachelor's degree in Operations