Senior Trust & Safety Associate, Information Security Ops

Instacart

. The InfoSec Ops Senior Associate will handle a variety of operational and program management tasks related to data privacy and information security.

Posted 4/24/2026full-timeRemote • California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, Virginia, Washington • 🇺🇸 United StatesSenior💰 $79,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

The InfoSec Ops Senior Associate will handle a variety of operational and program management tasks related to data privacy and information security.
You will be responsible for handling cadenced tasks (e.g., daily/weekly), high-priority escalations, and some program management responsibilities.
You will also take ownership of privacy and security readiness efforts for high-visibility launches.
Your operational responsibilities will include:
Evaluating vendors’ data collection practices and security postures, working with internal teams and vendor teams to understand the types of data each vendor would collect, communicating Instacart’s security and privacy requirements.
Tracking and reporting metrics on InfoSec Ops initiatives.
Assisting with large-scale audit readiness efforts.
Organizing, coordinating, and tracking cross-functional privacy and security projects involving multiple stakeholder teams.
Acting as the DRI representing Trust & Safety’s privacy and security operations teams in high-visibility company-wide initiatives.
Your program management responsibilities will include:
Building and maintaining workflow documentation.
Automating and monitoring recurring tasks using AI agents.
Proactively coming up with ideas to improve operational efficiency.
Identifying, tracking, and reporting success metrics.

Requirements

What you’ll need

4+ years of experience within a Trust & Safety, risk, legal, or policy operations function, ideally one subject to legal, regulatory, or contractual obligations around sensitive data;
2+ years taking on elevated responsibilities within such an environment;
Demonstrated ability to navigate ambiguity and show leadership on complex, high-visibility operational workflows;
Track record of driving cross-functional projects to completion;
Familiarity with information security and data privacy concepts and vocabulary;
Stellar written and verbal communication skills, including the ability to convey complex privacy and security issues clearly to internal and external stakeholders;
Composure and precision when operating in time-sensitive or business-critical situations;
Working understanding of business metrics and reporting.

Benefits

Comp & perks

Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
Eligible for a new hire equity grant as well as annual refresh grants.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data privacyinformation securityprogram managementaudit readinessworkflow documentationmetrics trackingAI automationoperational efficiencyvendor evaluationrisk management

Soft Skills

leadershipcommunicationorganizational skillsproblem-solvingcross-functional collaborationcomposureprecisionnavigating ambiguitystakeholder engagementproject management