
Data Science Manager, Shopping Experience
Instacart
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
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Salary
💰 $182,000 - $230,000 per year
About the role
- Lead, mentor, and grow a high-performing team of data scientists; set clear priorities, uphold technical excellence, and develop career paths.
- Define and own the analytics and experimentation strategy across storefront, browse/aisles, search, cart, checkout, OSP, Family, Lists, and Meals/Health—covering metrics, guardrails, instrumentation, and experiment best practices.
- Own core shopping metrics and event logging; improve data quality, build reusable dashboards/tools, and ensure reliable, timely insights for decision-making.
- Drive “DS understand projects” that uncover friction in shopping funnels; scope root-cause analyses and partner with PM and Eng to prioritize and ship fixes that move conversion and retention.
- Partner as a thought leader with Product and Engineering leadership to shape roadmaps, make tradeoffs across Enterprise, Lifecycle, Category Growth, and Foundations work, and ensure goals are measurable and achievable.
- Set the bar for experiment design and readouts; coach teams on hypothesis formation, sampling, power analysis, metric selection, and clear storytelling of results and implications.
- Collaborate with ML partners on ranking, recommendations, and personalization initiatives, aligning offline/online evaluation with business outcomes and shopper experience goals.
- Influence and improve cross-functional rituals (e.g., experiment reviews, prioritization forums) to increase speed, rigor, and learning across the organization.
- Ensure AI/agentic features are grounded in robust data and measurement frameworks, with clear definitions of success and long-term impact.
Requirements
- 6+ years of experience in data science or analytics, including 2+ years directly managing or tech-leading a data science team in a fast-moving environment.
- Proven track record optimizing consumer app experiences at scale (e.g., funnels, ranking, personalization, experimentation) in technology or similar product-led organizations.
- Deep hands-on expertise in experimentation and measurement, including A/B testing, guardrails, metrics design, and logging/event instrumentation.
- Strong analytical and technical skills with proficiency in SQL and Python or R.
- Experience translating ambiguous customer and retailer problems into clear metrics, analyses, and experiment roadmaps that drive measurable outcomes.
- Demonstrated cross-functional leadership with Product, Engineering, Design, and Operations; able to influence roadmaps and drive alignment without formal authority.
- Track record as a data quality champion—improving instrumentation, building reusable dashboards/tools, and advocating for rigorous yet pragmatic decisions.
- Excellent communication and storytelling skills; able to explain complex tradeoffs and experiment results to non-technical partners and senior stakeholders.
Benefits
- Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
- Offers may vary based on many factors, such as candidate experience and skills required for the role.
- Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data scienceanalyticsA/B testingSQLPythonRmetrics designevent loggingexperiment designdata quality
Soft Skills
leadershipmentoringcommunicationstorytellinganalytical skillsinfluencingcollaborationproblem-solvingprioritizationcoaching