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About the role
Key responsibilities & impact- Launch new partners, and manage relationships with existing Instacart retail partners
- Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context
- Develop strategic plans to meet retail partners’ needs
- Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines
- Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations
- Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans
- Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships
- Devise strategies to help retail partners grow their business on Instacart
- Engage, educate, collaborate, and problem solve with external partners at all levels of the organization
Requirements
What you’ll need- 5-7 years previous account management experience; MBA preferred, but not required
- Excellent communication skills with the ability to distill complex issues
- Experience with large data sets and ability to extract business insights from analysis
- Strong analytical skills
- Comfort with ambiguity and a rapidly evolving business landscape
- Solid stakeholder management skills, both for internal and external stakeholders
- Quick communication response times
- Ability to manage across functions and present to leadership
- Creative and structured problem-solver
Benefits
Comp & perks- Highly market-competitive compensation
- Eligible for a new hire equity grant
- Annual refresh grants
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisbusiness insightsstrategic planningaccount management
Soft Skills
communication skillsanalytical skillsstakeholder managementproblem-solvingcollaborationcreativityadaptability
Certifications
MBA