Inside Out PR

Senior Account and Business Manager

Inside Out PR

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Senior

About the role

  • Lead client relationships at a strategic level, ensuring delivery quality and alignment of expectations
  • Manage, develop and inspire the team, promoting autonomy, growth and continuous feedback
  • Organize and prioritize requests, deadlines and resources strategically
  • Anticipate risks, areas of concern and opportunities, maintaining constant alignment with executive leadership
  • Act in crisis management and resolve internal and external conflicts
  • Oversee projects, events, activations and strategic deliverables
  • Control SLAs, budgets and financial processes for the accounts
  • Identify and develop new business opportunities and account expansion within existing clients
  • Participate in negotiations, partnerships and competitive pitches/processes

Requirements

  • University degree in Communications, Marketing or related fields
  • Solid senior experience in account management at a PR or advertising agency
  • Proven experience in leadership and people management in multidisciplinary contexts
  • Fluent English (required)
  • Strategic mindset, organized, clear communicator, empathetic, with a focus on results and solutions
  • Ability to assess situations and make decisions
  • Strong commercial acumen and focus on profitability
  • Collaborative leadership and people development
  • Proactivity, autonomy and an ownership mindset
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcrisis managementproject oversightbudget controlfinancial processesnegotiationbusiness developmentstrategic deliverablesSLA managementclient relationship management
Soft Skills
leadershipteam developmentstrategic thinkingorganizationcommunicationempathyresults-orienteddecision-makingcollaborationproactivity
Certifications
university degree in Communicationsuniversity degree in Marketing