Inside Out PR

Client Service Supervisor – Advertising/PR

Inside Out PR

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Closely monitor the day-to-day management of accounts and support the team in handling requests
  • Help organize priorities and ensure a healthy delivery workflow
  • Participate in client meetings and assist in leading more strategic discussions
  • Serve as a point of support for the team on decisions, guidance, and everyday challenges
  • Ensure alignment between account management, planning, and other agency departments
  • Track deadlines, the quality of deliverables, and account organization
  • Raise operational issues or topics requiring direction with senior management
  • Share experience, best practices and learnings with the account team
  • Support the team in managing more complex or sensitive accounts

Requirements

  • Solid experience in account management at a PR or communications agency
  • Experience managing accounts and maintaining client relationships
  • Experience leading meetings, presentations, and strategic alignments
  • Ability to organize and prioritize multiple demands simultaneously
  • Strong understanding of project management and agency workflow
  • Fluent English (spoken and written) for interaction with international clients and projects
  • Familiarity with demand management tools (Asana, Trello, Monday or similar)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementproject managementclient relationship management
Soft Skills
organizational skillsprioritizationcommunicationleadershipstrategic thinking