Analyze and assess business processes, workflows and data needs to implement and optimize Epic GardenPlot modules.
Configure, build and maintain GardenPlot functionality, including care management programs, registries, screenings, assessments and community-based programs.
Collaborate with operational leaders and care teams to design solutions that meet end-user needs.
Perform system testing, validation and troubleshooting to ensure reliability, usability and compliance with regulatory guidelines.
Develop and maintain reports, dashboards and data extracts related to GardenPlot workflows, registries and program outcomes.
Provide end-user support, including training, documentation and ongoing technical assistance.
Participate in project planning, go-live activities and post-implementation support.
Ensure data integrity and privacy in accordance with HIPAA and organizational policies.
Stay up to date on Epic GardenPlot updates, new features and best practices.
Requirements
Epic GardenPlot Certification is required
Minimum of 2 years of experience supporting or implementing Epic applications, preferably GardenPlot.
Strong understanding of clinical workflows, community health programs and/or social determinants of health initiatives.
Proficiency in data analysis, reporting tools and registry management.
Strong problem-solving skills with attention to detail.
Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Experience with other Epic modules (e.g., Health Planet, Care Management, SDOH tools) preferred.
Background in healthcare IT, community health or case management preferred.
Familiarity with value-based care initiatives and population health strategies preferred.
SQL, Crystal Reports or other reporting/analytics tools experience preferred.
Benefits
A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Dental and vision coverage
Company-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment)
Employee Assistance Program
Bereavement Leave (full time employees for the loss of an immediate family member)
Paid Military Leave
Benefits Discounts and perks on gym memberships, shopping, travel, recreation, and more
A yearly discretionary bonus
401(k) with a company match
Credit Union Banking alternative
Wellness Rewards with Monetary Incentives
Rewarding employee referral bonuses
Flexible schedule and work from home options for numerous roles
Nine paid company holidays + Sick and Wellness Days + accrued PTO
Commuter benefits
Paid Parental Leave (up to 6 weeks, subject to applicable waiting period)
Clear career advancement and growth pathways
Continuous education opportunities and financial reimbursement (mileage and certifications where approved)
Diversity, Equity & Inclusion Committee with various Business Resource Groups you can join
Company-wide socials and gatherings
"Dress for Your Day" policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreporting toolsregistry managementSQLCrystal Reportssystem testingtroubleshootingdata extractsdashboard developmentEpic applications
Soft skills
problem-solvingattention to detailverbal communicationwritten communicationcollaborationtime managementindependenceadaptabilityorganizational skillstraining