Customer Success Manager

• Support in advising real estate agents on the introduction and use of an agent CRM system and connected software solutions
• Assist with process analysis and the preparation of initial optimization proposals
• Set up and adapt workflows, automations and integrations
• Prepare and support trainings and workshops (online and in-office)
• Work in 1st-level support: accept customer inquiries and escalate more complex cases to experienced colleagues
• Create and maintain documentation and user guides
• Actively learn and further develop your knowledge of software, digitalization and the real estate industry

Working Student – Consultant / Customer Success Manager

Werkstudent – Consultant, Customer Success Manager