Manager, Strategic Customer Success
ServiceTitan
Client Success
INFUSE
full-time
Posted on:
Location: Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment?
- Join INFUSE as a Client Success Specialist to directly contribute to client satisfaction and company success
- Opportunity to work with a variety of industries and grow professionally
- INFUSE prioritizes employee satisfaction and creating a supportive workplace
- Responsibilities include building client relationships, ensuring timely delivery of solutions, communicating progress, identifying growth opportunities, assisting with escalations, and administrative tasks.
Requirements
- Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
- Strong communication and interpersonal skills
- Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
- Empathetic understanding of client needs and ability to address them effectively
- Ability to address challenges and proactively offer solutions.
