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Performance Insights Assurance Manager
Information Commissioner's OfficePerformance assurance leader improving Anglian Water’s water utility operations through data, governance, and continuous improvement. Leading KPI frameworks, risk insight, reporting, transformation, and high-performing teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in performance management, KPI framework development, and operational intelligence, with a strong focus on data integrity and governance. Proven ability to lead teams, drive continuous improvement initiatives, and influence senior leadership through actionable insights.
Highest-signal resume keywords
Performance ManagementKPI Framework DevelopmentData GovernanceContinuous Improvement InitiativesStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ReportingData AnalysisRisk MitigationBusiness IntelligenceLean MethodologyOperational ExcellenceData Quality AssuranceChange ManagementSAP SystemsKPI Development
Soft Skills
LeadershipCoachingStrategic ThinkingCommunicationProblem-Solving
Tools & Technologies
Reporting ToolsBusiness Intelligence PlatformsEnterprise Systems
Industry Keywords
UtilitiesInfrastructureEngineeringOperational SectorsBusiness Transformation
About the role
Key responsibilities & impact- Lead the development and delivery of performance intelligence, risk insight, and management reporting across the IMRDS Alliance
- Establish, manage, and monitor alliance KPIs, performance measures, and intervention thresholds
- Provide actionable performance insights and analytics to support proactive decision making and risk mitigation
- Develop and maintain key risk indicators and performance assurance frameworks
- Ensure operational performance data is accurate, trusted, timely, and aligned across the wider business
- Partner with senior leaders to identify opportunities to improve performance, reduce risk, and strengthen governance
- Deliver performance reporting focused on business priorities, risks, opportunities, and strategic objectives
- Provide robust challenge and recommendations to improve data compliance, performance management, and operational delivery
- Lead continuous improvement initiatives across systems, reporting tools, and business processes
- Identify opportunities for automation and digital innovation to improve efficiency and reporting capabilities
- Support and influence business change initiatives, system enhancements, and transformation programmes, including SAP-related developments
- Build strong stakeholder relationships across the alliance, facilitating collaboration and driving a high-performance culture
- Lead, motivate, develop, and coach team members to maximise performance and capability
Requirements
What you’ll need- Significant experience in performance management, business assurance, reporting, or operational intelligence environments
- Proven experience developing and implementing KPI frameworks, governance processes, and performance reporting structures
- Strong analytical skills with experience transforming complex datasets into actionable business intelligence
- Experience leading continuous improvement initiatives using Lean, process improvement, or operational excellence methodologies
- Proven ability to identify business risks and drive mitigating actions through data-led insights
- Experience working with reporting tools, business intelligence platforms, and enterprise systems
- Strong understanding of data quality, governance, compliance, and assurance principles
- Demonstrable experience influencing senior leadership teams and supporting executive-level decision making
- Experience leading, coaching, and developing high-performing teams
- Knowledge of utilities, infrastructure, engineering, or operational sectors advantageous
- Experience supporting large-scale business transformation, system implementation, or change programmes desirable
- Strong strategic thinking and analytical capability
- Excellent leadership and people development skills
- Ability to translate complex data into meaningful business insights
- Strong stakeholder management and influencing skills at all levels of an organisation
- Ability to challenge constructively and drive positive change
- Excellent communication and presentation skills
- Strong problem-solving and continuous improvement mindset
- Ability to balance operational priorities with long-term strategic objectives
- Passion for data integrity, governance, and performance excellence
- Right to work in the UK
Benefits
Comp & perks- Bonus scheme
- Private healthcare
- Competitive pension scheme
- Up to 26 days annual leave, increasing with length of service
- Flexible benefits to support your wellbeing
- Learning and development opportunities
- Support and reasonable adjustments throughout the application process for disabilities or long-term conditions